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Privacy Policy

Privacy Policy

Firemetrics GmbH
Lambertusstraße 1a
40213 Düsseldorf


1. Introduction

Firemetrics GmbH (hereinafter "we" or "us") takes the protection of your personal data very seriously. This privacy policy informs you about the data we collect, how we use it, and your rights regarding your data.

2. Data Controller

The data controller within the meaning of the General Data Protection Regulation (GDPR) is Firemetrics GmbH, Lambertusstraße 1a, 40213 Düsseldorf. For questions about data protection, you can reach us at

3. Collection and Storage of Personal Data and the Nature and Purpose of Their Use

a) Visiting the Website

When you visit our website, information is automatically sent to the server of our website by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is recorded without any action on your part and stored until automated deletion:

  • IP address of the requesting computer,

  • Date and time of access,

  • Name and URL of the retrieved file,

  • Website from which the access is made (referrer URL),

  • The browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The mentioned data will be processed by us for the following purposes:

  • Ensuring a smooth connection of the website,

  • Ensuring a comfortable use of our website,

  • Evaluation of system security and stability as well as

  • For other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection. In no case do we use the collected data for the purpose of drawing conclusions about you.

b) Using the Contact Form

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid email address so that we know who the inquiry is from and can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR based on your voluntarily given consent.

c) Newsletter

If you subscribe to our newsletter, we collect the following data:

  • Email address

  • First and last name (optional)

We use this data exclusively for sending the newsletter. Subscription to our newsletter is done in a so-called double opt-in process. This means that after registration, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with external email addresses.

Unsubscribing from the newsletter is possible at any time via a link at the end of each newsletter. Alternatively, you can always send your unsubscribe request to by email.


4. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if:

  • You have given your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,

  • The disclosure is necessary in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR for the assertion, exercise, or defense of legal claims and there is no reason to assume that you have an overriding interest in the non-disclosure of your data,

  • There is a legal obligation to disclose in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, and

  • This is legally permissible and required for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

5. Cookies

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your end device, do not contain viruses, trojans, or other malicious software.

Information is stored in the cookie that results in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity. The use of cookies serves to make the use of our offer more pleasant for you.

6. Data Subject Rights

You have the right:

  • To request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, if not collected by us, and the existence of automated decision-making, including profiling and, if applicable, meaningful information about their details;

  • To request the correction of incorrect or completion of your personal data stored by us without delay in accordance with Art. 16 GDPR;

  • To request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, or for the assertion, exercise, or defense of legal claims;

  • To request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion, and we no longer need the data, but you need them for the assertion, exercise, or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;

  • To receive your personal data, which you have provided to us, in a structured, common, and machine-readable format or to request the transmission to another responsible person in accordance with Art. 20 GDPR;

  • To revoke your consent given to us at any time in accordance with Art. 7 para. 3 GDPR. This means that we are no longer allowed to continue the data processing based on this consent for the future and

  • To complain to a supervisory authority in accordance with Art. 77 GDPR. In general, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

7. Right to Object

If your personal data is processed based on legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.

8. Data Security

We use the common SSL (Secure Socket Layer) procedure in connection with the highest encryption level supported by your browser during your website visit. Typically, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted encrypted, you can see from the closed representation of the key or lock symbol in the lower status bar of your browser.

9. Currentness and Changes to this Privacy Policy

This privacy policy is currently valid and has the status of June 2024. Due to the further development of our website and offers above or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed and printed at any time on the website at

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